We are a community of builders.

When architecting payment solutions, rigorous and extensive testing is not just beneficial, it’s imperative. In November of last year, a significant Federal Reserve processing glitch impacted around 900,000 payment transactions across three major US banks. What’s worse is it occurred on a payday, disrupting the direct deposit of wages and resulting in widespread inconvenience and stress.

One of the most crucial ongoing discussions we have at Moov—and I suspect at most startups—is how to make decisions around priorities and resources.

If I were still using paper checks, I’d write the date as 2020, because the last few years have been a blur. Somehow the world feels both suspended in time while making giant leaps in innovation at break-neck speeds. And even though I’d put Moov in the latter category, it’s easy to lose sight of the big picture when you’re chasing the goals right in front of you

At Moov, when we design a new system, one of the first conversations we have is what communication methods it will utilize.